Privacy Policy

Privacy Policy

Welcome to GoRefurbish.com ("GoRefurbish", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.

By using GoRefurbish.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- PIN Code
- GST Number (if applicable)

Payment Information

Payments are processed securely through our authorized payment partners. We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Technical Information

- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date & Time of Visit
- Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

- Process and deliver your orders.
- Verify payments and prevent fraud.
- Provide customer support.
- Send order confirmations and shipping updates.
- Process warranty and service requests.
- Improve our website and customer experience.
- Respond to enquiries and feedback.
- Send promotional offers only where permitted by law or with your consent.

3. Cookies

We use cookies to:

- Remember your preferences.
- Improve website performance.
- Analyze visitor traffic.
- Enhance your shopping experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only with:

- Delivery and courier partners.
- Payment gateway providers.
- IT service providers supporting our website.
- Government or legal authorities when required by law.

All third-party partners are expected to protect your information appropriately.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

- Complete your orders.
- Provide warranty and service support.
- Maintain accounting and tax records.
- Comply with applicable legal obligations.

7. Your Rights

You may request to:

- Access your personal information.
- Correct inaccurate information.
- Update your contact details.
- Request deletion of your personal data where legally permissible.
- Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their respective privacy policies before sharing any personal information.

9. Children's Privacy

GoRefurbish.com is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

GoRefurbish

Website: gorefurbish.com

Email: gorefurbish@gmail.com

Mobile: +91 81003 30053

We will make reasonable efforts to respond to your queries as quickly as possible.